General Information Privacy

Bee Gabbiano we do everything we can every day to serve you as well as possible. By offering clothing products with a good price-quality ratio and a resulting solid customer service. In some cases, your information is needed for this. We want to involve you as much as possible and inform you as well as possible about this in accordance with the new  European privacy legislation (GDPR)  which will come into effect on May 25, 2018.  After all, it's about  privacy, and there should be no ambiguity about that as far as we are concerned. Below you will find our privacy principles according to AVG legislation and what you should know in any case about how we handle your data. Does this privacy statement not provide clarity or do you have any questions about certain parts of our privacy policy? Please contact us via e-mail address: support@gabbianodenim.com

Who are we?

Multi Brands BV
Trading under Gabbiano Denim
Located at: Maroastraat 2,  1060 LG Amsterdam
KVK: 58661115  VAT number: NL853129563B01
Email address: info@gabbianodenim.com
Use Email Addresses Gabbiano
Bee Gabbianodenim.com we only work with email addresses that end with “@gabbianodenim.com”. You may also receive an email from “@gabbianoboys.com” If you receive an email that does not end with “@gabbianodenim.com”, “@gabbianoboys.com”,  then this email comes  not  of us.

Overview of rights

Under AVG/GDPR legislation you have these rights.
  • Information on processing.
  • Inspection of processing
  • Request to delete personal data / to be forgotten
  • Transferring your personal data to another organization, right to data portability.
  • Right to restriction or termination of processing.
  • Objecting to automated decision-making.
  • "As a data subject, you have the following rights: In accordance with Art. 15 GDPR, you have the right to request information about your personal data processed by us, insofar as this information is described therein; in accordance with Art. 16 GDPR, you have the right to demand immediate correction of incorrect or incomplete personal data stored by us; in accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is required.
  • to exercise the right to freedom of expression and information;
  • to comply with a legal obligation;
  • for reasons of public interest, or
  • for the assertion, exercise or defence of legal claims; pursuant to Art. 18 GDPR, the right to request restriction of the processing of your personal data, insofar as
  • you deny the accuracy of the data;
  • the processing is unlawful, but you refuse to erase it;
  • we no longer need the data, but you need it to establish, exercise or defend legal claims, or
  • has objected to the processing pursuant to Art. 21 GDPR; pursuant to Art.20 GDPR you have the right to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request the transfer of such data to another controller; the right to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or work or of our head office.”

What does our website offer?

SSL SECURITY

Through SSL, our website offers the best possible security of all ways of accessing your data. Click on the lock/certificate to see the validity of the secure connection. This is how you can be sure that your data is safe with us:
  • By using the lock symbol in the search bar of your browser.
  • By means of the “S” (stands for Secure) at the start of the URL (Web address) in “https://”.
SSL offers triple security:
  • Your data is transferred encrypted.
  • The form can only be returned to the server from which it was opened.
  • Checks are performed to ensure that the data reaches the recipient complete and unchanged. This ensures that your data is secure and inaccessible to outsiders.

Safety

Bee Gabbiano we are committed to your safety in various ways. For this reason, it is mandatory to log in to your account with a self-chosen password. Our store and office are equipped with cameras. This is done in the interest of your safety, the safety of our staff and that of our store. The camera images are deleted after three days unless there are reasons not to do so, such as for an internal purpose.

Visit our website

Cookies
Bee Gabbiano is our motivation to improve your experience on our website and to keep the approach personal. To achieve this we use cookies. Cookies are small pieces of information that are stored on your computer, mobile device or other device that recognise your device when you visit our website again. These types of files do a number of different jobs, such as remembering your preferences and chosen items, this helps to improve the website experience and tries to ensure that the adverts or offers you see online are more relevant to your preferences. These “cookies” can be divided into four types, which are explained below:
  1. Strictly necessary cookies
    These cookies are essential to enable the website to provide services you have asked for, such as remembering items for your online shopping bag.
  2. Performance cookies
    This type collects anonymous information about how people use the website and the data is aggregated with other users to enable us to improve how the website works. For example, we use  Google Analytics cookies  to help us understand how customers arrive at, browse or use our website and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns.The data stored by these cookies never contains personal data from which your individual identity can be derived.
  3. Functionality cookies
    These remember choices you make such as language, search parameters such as size, color or product line. These can then be used to provide you with a more personalized experience and to make visits more tailored and enjoyable. The information is also aggregated anonymously with other users to enable us to improve how the site works. For example, our Saved Items feature uses a cookie to remember the products you have chosen to save while browsing our site.
  4. Targeting cookies or advertising cookies
    These cookies collect information about browsing habits to ensure that advertisements are relevant to personal interests. They remember websites you have visited and that information is shared with other parties such as advertisers. For example, we use external companies such as  Google AdWords  and  Google Analytics  to provide personalized advertisements when visiting other websites. You can change the settings in your browser to prevent cookies from being stored on your computer or mobile device without your express consent. The 'Help' section of your browser usually contains information on how to manage cookie settings. From  Google  will there soon be a so-called  “Deletion Tool”  When this is available it will be integrated into our website and you will be notified.  Google Analytics  automatically deletes user and event data older than the retention period you select. These settings do not affect reports based on collected data.
  5. Facebook Pixel
    This website uses the Facebook Pixel. This communicates with the cookies described above that the website of gabbianodenim.com saves. The  Facebook Pixel  ensures that you see relevant content on Facebook gabbianodenim.com and that our advertisements are better tailored to your needs. This way we can serve you better online.
  6. Advertisements and modern marketing tools
    Gabbiano may work with third party advertisers who  cookies and similar technologies to provide more relevant advertising about our products across the Internet. To provide this interest-based advertising, the parties combine non-personal data about your online activities collected over time, which helps deliver the advertising we provide to you. Examples of this include a gabbianodenim.com ad on a Facebook page or a page owned by Google, such as a search results page or YouTube, or on a site in Google's advertising network. Your personal information is not shared as part of this process. Where necessary, we will obtain your consent for this process. You can always opt out of these personalized ads from third-party advertisers and advertising networks that are members of the Network Advertising Initiative (NAI)or that the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioural Advertising sign by going to the unsubscribe pages on the NAI websites and DAA website to go.If you opt out, the ads you see online may be less relevant to you.
After unsubscribe of receiving communications from us, we do not use your email address for interest-based advertising.

Order online

When you make purchases online, your transaction details are recorded to process the payment. We are required by tax law to retain the details of each purchase for seven years.
If you pay with a credit card, we can do a fraud check, depending on certain factors. We then check whether the credit card (possibly) is or can be used for fraudulent actions.
We do this based on, among other things, the country of issue of the credit card, zip code, country, delivery address and own origin. If we determine that the credit card is or can be used for fraudulent actions, we will let you know and the online order will have to be paid in another way or the order will be cancelled.

Create an account to purchase

To place and complete an online order you need an account. To create an account there are a number of requirements, such as name, home address, city, telephone number and email address. This information is used to successfully complete your order and where necessary shared with external service providers such as a parcel delivery company.
This external information will only be shared to complete the purpose of the service. For example, the parcel delivery company needs your name and address to be able to deliver the product to you. These external service providers may only use your data to perform the relevant services. They may not use or pass on your data independently.
We also store information about your purchase in order to answer any questions you may have about the warranty or to resolve other questions or complaints about the product.
Your account data will be stored until you delete your account completely. When this is the case, all personal data will be permanently deleted with the exception of payment data and product data that are still subject to return policy, warranty or tax obligations.

Online profile

If you want to use our sales service, you must have an online profile. This is a mandatory part and no purchase can be made without an online profile. In order to create an online profile, we ask for a number of mandatory personal data such as:
Your gender, name, surname, address, postal code, city, email address and a password of your choice.
When creating a profile, you are also given the opportunity to subscribe to our newsletter.
When you sign up for the newsletter, your email address and name will automatically be saved in our email file. After this, it is still possible to unsubscribe. For more information about this, you can go to the heading newsletter to go.
In your online profile, all your data will be stored safely. This includes your purchase history, newsletter preference and possibly a created wish list. In addition, you will receive automatically generated e-mails about the information of processing such as purchases or information e-mails about purchases.
Your payment details after a purchase will not be visible.However, the purchase date will be visible in the purchase history. Credit card details will also not be stored by us. This is by our partner MultiSafePay.
We will never use your data for purposes other than those you give us permission for. This information is used to successfully complete your order and, where necessary, shared with external service providers such as a parcel delivery service or our own newsletter. This external information will only be shared to complete the purpose of the service. For example, the parcel delivery service needs your name and address to be able to deliver the product. These external service providers may only use your data to perform the relevant services. They may not use or pass it on independently.
In your account environment you will find an overview of the information that you have filled in and that we therefore also have. Do you want an easy overview for your own use or that we have to pass on to a party of your own choice. Then mail us via info@gabbianodenim.com met the relevant objective, institution or organisation. By doing so, you give us your consent to pass on your personal information. For this, the email address with which the request was made must match the data you wish to transfer or request.
It is possible to delete your account at any time. To do this, log in to your account and then enter your password. After this, all  personal data will be permanently deleted with the exception of data/products that are still subject to the return policy, warranty or tax obligations.

Newsletter

Bee Gabbiano we actively work with our online newsletter. In this newsletter we keep our followers informed about the latest collection, trends, new products, promotions, events and announcements. To stay informed, it is possible to register for the newsletter via our homepage. In this case, we only register the e-mail address you have filled in and you will automatically end up in our e-mail list. This e-mail address is only used for the mailing of Gabbiano and will only be shared with third parties to continue the mailing and will at all times be managed by Gabbiano housed at Multi Brands BV
  • We will store your email address until you unsubscribe from the newsletter.
  • The unsubscription can take up to 24 hours to process. After this time you will be completely deleted and forgotten by our system.
  • With every newsletter from Gabbiano you will be given the opportunity to unsubscribe again.

Partners

Bee Gabbiano We work with partners to process all orders properly, below is an overview of our partners and what they do:
  • Shopify payments: Provides online financial processing and receives your personal and payment information.
  • Shopify  – Webshop developer, processes orders data and mailings.
  • itsperfect  – Online Accounting System.
  • Google Analytics  – Data traffic monitoring system and data analysis tool.
  • Google Adwords  – Online advertising based on surfing behavior & interests.
  • DPD  – Parcel service for sending the placed orders.
Processing agreements have been concluded with all these services in accordance with  AVG/GDPR.This means that clear agreements have been made between Gabbiano and our partners. This means, among other things, that it is legally signed that it is forbidden to sell or leak your information. Who's who in the GDPR?
The person to whom the data relates is referred to in the GDPR as the  person concerned  indicated.  A data subject can be anyone, such as a patient, a client, a student, an employee or a volunteer. The person who determines the purpose and means of using personal data is referred to in the GDPR as the  responsible  named.  These are ultimately the directors, such as the chairman of a College or Board of Directors. Of course, data processing is outsourced to an external organization in many organizations. For example, think of a service provider that arranges your payroll administration. For this, the service provider uses data that can be traced back to individuals. The AVG/GDPR calls the service provider in this context the  processor. These agreements can be requested via: support@gabbianodenim.com

Data encryption

One of our highest priorities at Gabbiano is the security of personal data. We strive to always treat personal data in accordance with the provisions of Dutch and European data protection legislation. Thanks to modern SSL (Secure Socket Layer) encryption technology, your data is safely stored on the secure servers of our Front End & Backend system developer. SSL encryption is one of the safest and most modern processes on the Web and therefore meets our security requirements when, for example, a bank transaction is made.

AVG/GDPR legislation

Our Privacy Policy is based on the guidelines that the AVG/GDPR prescribes to us. Questions, comments, or do you want to object to decisions that have been made? Please feel free to contact us via: support@gabbianodenim.com
If you have any questions, please contact us directly via our company details. Questions about what the General Data Protection Regulation entails? Please consult the website of Dutch Data Protection Authority.

Contact Us

If you experience any ambiguities or have any questions about the use of your personal data, please send an email to support@gabbianodenim.comUnless otherwise stated, Multi Brands BV is responsible for the personal data we collect with our products to which this Privacy Statement applies.
Our address is: Maroastraat 2 – 1060 LG Amsterdam. You can reach us at 020-785 52 00 or via support@gabbianodenim.com. Multi Brands BV  is  the Data Protection Representative. You can contact the Data Protection Officer of Multi Brands BV. at the following e-mail address: support@gabbianodenim.com.