General Information Privacy

At Gabbiano we do everything we can every day to provide you with the best possible service. By offering clothing products with a good price-quality ratio and the resulting solid customer service. In some cases your information is required for this. We want to involve you as much as possible and inform you as well as possible about this in accordance with the new European privacy legislation (GDPR) that will come into effect on May 25, 2018.After all, it is about  privacy, and as far as we are concerned there should be no ambiguity about that. Below you will find our privacy principles according to GDPR legislation and what you should know about how we handle your data. Does this privacy statement provide no clarity or are there any questions about certain parts of our privacy policy? Please contact us via email address:

Who are we?

Multi Brands B.V
Trading as Gabbiano Denim
Located at: Maroaststraat 2, 1060 LG Amsterdam
KVK: 58661115 VAT number: NL853129563B01
E-mail address:
Telephone number: +31 020 785 5200
Use email addresses Gabbiano
At we only work with email addresses that end with “”. You may also receive an email from “” You will receive an email that does not end in “”, “”, then this email does not come from us.

Overview of rights

You have these rights according to AVG/GDPR legislation.
  • Information on processing.
  • Inspection of processing
  • Request to delete/be forgotten personal data
  • Transferring your personal data to another organization, right to data portability.
  • Right to restriction or termination of processing.
  • To object to automated decision-making.
  • "As a data subject, you have the following rights: In accordance with art. 15 GDPR, you have the right to request information about your personal data processed by us, to the extent that this information is described therein; in accordance with art. 16 GDPR, you have the right to demand immediate correction of incorrect or incomplete personal data stored by us; in accordance with art. 17 GDPR, you have the right to request the deletion of your personal data stored with us, unless further processing
  • to exercise the right to freedom of expression and information;
  • to comply with a legal obligation;
  • for reasons of public interest, or
  • for the assertion, exercise or defense of legal claims is required; in accordance with art. 18 GDPR, the right to request restriction of the processing of your personal data, to the extent that 
  • you deny the accuracy of the data;
  • the processing is unlawful, but you refuse to erase it;
  • we no longer need the data, but you need it to establish, exercise or defend legal claims, or 
  • has objected to the processing in accordance with Art. 21 GDPR; in accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transmission to another controller; The right to in accordance with art. 77 GDPR to file a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our head office.”

What does our website offer


Through SSL, our website offers the best possible security for all ways of accessing your data. Click on the lock/certificate to view the validity of the secure connection. This is how you can be sure your information is safe with us:
  • By means of the lock symbol in the search bar of your browser.
  • By means of the “S” (stands for Secure) at the start of the URL (Web address) in “https://”.
SSL provides triple security:
  • Your data is transferred encrypted.
  • The form can only be returned to the server from which it was opened.
  • Checks are performed to ensure that the data reaches the recipient complete and unaltered. This means your data is secured and not accessible to outsiders.


At Gabbiano we are committed to your safety in various ways. For this reason, it is mandatory to log in to your account with a password of your choice. Our store and office are equipped with cameras. This has been done in the interest of your safety, to ensure the safety of our staff and that of our store. The camera images are deleted again after three days unless there are reasons not to do so, such as for an internal purpose.

Visit our website

At Gabbiano, our motivation is to improve your experience on our website and keep the approach personal. To achieve this we use cookies. Cookies are small pieces of information that are stored on your computer, mobile device or other device and recognize your device when you return to our website. These types of files perform a number of different tasks, such as remembering your preferences and items chosen, this helps to improve the website experience and tries to ensure that the advertisements or offers you see online are even more relevant to your preferences. These “cookies” can be divided into four types, which are explained below:
  1. Strictly Necessary Cookies
    These cookies are essential to enable the website to provide services you have requested, such as remembering items for the online shopping bag.
  2. Performance cookies
    This type collects anonymous information about how people use the website and the data is aggregated with other users to allow us to improve the way the website works. For example, we use Google Analytics cookies to help us understand how customers arrive at, browse or use our website and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never contains personal data from which your individual identity can be derived.
  3. Functionality cookies
    These remember choices you make such as language, search parameters such as size, color or product line. These can then be used to provide you with an experience more suited to personal selections and to make visits more tailored and enjoyable. The information is also aggregated anonymously with other users to enable us to improve the operation of the website. For example, our Saved Items feature uses a cookie to remember the products you chose to save while browsing our website.
  4. Targeting cookies or advertising cookies
    These cookies collect information about surfing habits to ensure that advertisements are relevant to personal interests. They remember websites that you have visited and that information is shared with other parties such as advertisers. For example, we use third-party companies such as Google AdWords and Google Analytics to provide personalized advertisements when you visit other websites.You can change the settings in your browser to prevent cookies from being stored on your computer or mobile device without your explicit consent. The 'Help' section of your browser normally contains information about managing cookie settings. Google will soon launch a so-called “Deletion Tool” when it is available, it will be integrated into our website and you will be notified.Google Analytics automatically deletes user and event data older than the retention period you select. These settings do not affect reports based on collected data.
  5. Facebook Pixel
    This website uses the Facebook Pixel. This communicates with the cookies described above that the gabbianodenim stores. The Facebook Pixel ensures that you see relevant content from gabbianodenim on and that our advertisements are better tailored to your needs. This way we can serve you better online.
  6. Advertising and modern marketing tools
    Gabbiano may work with third-party advertisers who use cookies and similar technologies to provide more relevant advertising about our products on the Internet. To deliver this interest-based advertising, the parties combine non-personal information about your online activities acquired over time, which helps deliver the advertising we deliver to you. Examples of this are a gabbiano ad on a Facebook page or a Google-owned page such as a search results page or YouTube, or on a site in the Google ad network. Your personal data will not be shared as part of this process. Where necessary, we will ask your permission for this process. You can always opt-out of these personalized ads from third-party advertisers and ad networks that are members of theNetwork Advertising Initiative (NAI)or that adhere to theSelf-Regulatory Principles for Online Behavioral Advertising of the Digital Advertising Alliance subscribe by visiting the unsubscribe pages on the NAI websites and DAA website . If you opt out, the ads you see across the web may become less relevant to you.
After unsubscribe from receiving communications from us, we will not use your email address for interest-based advertising.

Order online

If you make purchases online, your transaction details are recorded in order to process the payment. We are legally obliged to keep the details of every purchase for seven years.
If you pay by credit card, we can do a fraud check, depending on certain factors. We then check whether the credit card is (possibly) or could be used for fraudulent actions.
We do this based on, among other things, the country in which the credit card was issued, zip code, country, delivery address and own origin. If we determine that the credit card has been or may be used for fraudulent transactions, we will let you know and the online order will have to be paid for in another way or the order will be canceled.


Create account to purchase

To place and complete an online order you need an account. There are a number of requirements to create an account, such as name, home address, place of residence, telephone number and email address. This information is used to successfully complete your order and, where necessary, shared with external service providers such as a parcel deliverer.
This external information will only be shared to complete the purpose of the service. For example, the parcel deliverer needs your name and address to deliver the product to you. These external service providers may only use your data to perform the relevant services. They are therefore not allowed to use or pass on your data independently.
We also store the information about your purchase to answer any questions about the warranty or to resolve other questions or complaints about the product.
Your account information will be stored until you delete the account completely. If this is the case, all personal data will be permanently deleted, with the exception of payment data and product data that are still subject to the return policy, warranty or tax obligations.

Online profile

If you want to use our sales service, you must have an online profile. This is a mandatory section and no purchase will be possible without an online profile. To create an online profile, we ask for a number of mandatory personal data such as:
Your gender, name, surname, address, zip code, city, email address and a password of your choice.
When creating a profile, you will also be given the opportunity to subscribe to our newsletter.
When you sign up for the newsletter, your email address and name will automatically be saved in our email file. After this it is still possible to unsubscribe. For more information about this, you can go to the heading newsletter .
All your information will be kept secure in your online profile. This includes your purchase history, newsletter preference and any wish list you have created. In addition, you will receive automatically generated emails about information about processing such as purchases or information emails about purchases.
Your payment details after a purchase will not be visible. However, the purchase date will be visible in the purchase history. We will also not store credit card details. This is done by our partner MultiSafePay.
We will never use your data for purposes other than that you give us permission for. This information is used to successfully complete your order and, where necessary, shared with external service providers such as a parcel deliverer or our own newsletter. This external information will only be shared to complete the purpose of the service. For example, the parcel deliverer needs a name and address to deliver the product. These external service providers may only use your data to perform the relevant services. They are not allowed to use or pass them on independently.
In your account environment you will find an overview of the information you have entered and that we also have. Do you want an easy overview for your own use or that we should pass on to a party of your choice? Then email us via met the relevant objective, institution or organization. You hereby agree to us passing on your personal information. For this purpose, the e-mail address used to make the request must match the data you wish to transfer or request.
It is possible to delete your account at any time. To do this, log in to your account and then enter your password. After this, all personal data will be permanently deleted, with the exception of data/products that are still subject to the return policy, warranty or tax obligations.


At Gabbiano we actively work with our online newsletter. We keep our followers informed about the latest collection, trends, newly arrived products, promotions, events and announcements. To stay informed, it is possible to subscribe to the newsletter via our homepage. We only register the e-mail address you entered and you will automatically be added to our e-mail list. This e-mail address is used exclusively for Gabbiano's mailing and will only be shared with third parties to continue the mailing and is at all times under the management of Gabbiano, housed at Multi Brands B.V
  • We will keep your email address until you unsubscribe from the newsletter
  • The processing of the cancellation may take up to 24 hours. After this you are completely deleted and forgotten by our system.
  • With every Gabbiano newsletter you will be given the option to unsubscribe.


At Gabbiano we work with partners to process all orders properly, below is an overview of our partners and what they do:
  • Shopify payments: Takes care of the online financial processing and receives your personal and payment details.
  • Shopify – Webshop developer, processes orders data and mailings.
  • itsperfect – Online Accounting System.
  • Google Analytics – Data traffic monitoring system and data analysis tool.
  • Google Adwords – Online advertising based on surfing behavior & interest.
  • DPD – Parcel service for sending the placed orders.
Processing agreements have been concluded with all these services in accordance with AVG/GDPR. This means that clear agreements have been made between Gabbiano and our partners. This means, among other things, that it has been legally signed that it is prohibited to sell or leak your information. Who is who in the GDPR?
The person to whom the data relates is referred to in the GDPR as the data subject.A person involved can be anyone, such as a patient, a client, a student, an employee or a volunteer. The person who determines the purposes and means of using personal data is called the controller in the GDPR.These are ultimately the directors such as the chairman of an Executive Board or Board of Directors. Naturally, in many organizations data processing is outsourced to an external organization. For example, consider a service provider that arranges your payroll administration. For this purpose, the service provider uses data that can be traced back to individuals. The GDPR calls the service provider the processor in this context. These agreements can be requested via:

Data encryption

One of our highest priorities at Gabbiano is the security of personal data. We strive to always handle personal data in accordance with the provisions of Dutch and European data protection law. Thanks to modern SSL (Secure Socket Layer) encryption technology, your data is safely stored on the secure servers of our Front End & Backend system developer. SSL encryption is one of the safest and most modern processes on the Web and therefore meets our security requirements when, for example, a banking transaction is carried out.

GDPR legislation

Our Privacy Policy is based on the guidelines prescribed by the AVG/GDPR. Questions, comments, or would you like to object to decisions that have been made? Please feel free to contact us at:
If you have any questions, please contact us directly via our company details. Questions about what the General Data Protection Regulation law entails? Then consult the website ofAutoriteit Persoonsgegevens.

Contact us

Are you experiencing any uncertainties or do you have questions about the use of your personal data? Then email Unless otherwise stated, Multi Brands B.V responsible for the personal data we collect with our products to which this Privacy Statement applies.
Our address is: Maroastraat 2 – 1060 LG Amsterdam. You can reach us on 020-785 52 00 or via Multi Brands B.Vis the data protection representative. You can contact the data protection officer of Multi Brands BV. at the following email address: