This website is managed by Multi Brands B.V. ("we") and the goods you purchase will be supplied by us. We are registered with the Chamber of Commerce in the Netherlands under number 58661115 and have our registered office at Maroastraat 2, 1060 LG in Amsterdam.
Our VAT number is NL853129563B01.
You can contact us by email at support@gabbianodenim.com, by telephone on +31 20 785 52 00or write to us at the above address. Gabbianodenim.com is certified by Trusted Shops and has committed itself to complying with the Trusted Shops Code of Conduct, which is published on www.trustedshops.nl can be consulted.
2. YOUR PERSONAL DATA
We will use your personal data in accordance with our privacy statement which you can consult here.
3. ORDERING
You may place an order for goods offered for sale on this website by following the on-screen instructions after clicking on the product you wish to purchase. You will be given the opportunity to review your order and correct any input errors until you place your order by clicking on the "Order and pay" button. By clicking on "Complete order" your order is placed.
We will confirm receipt of your order by sending an automatically generated email with which we accept your order. With this email the agreement is concluded.
The contract will relate only to those specific goods named in our confirmation email of our acceptance of your order. Please read and check the details in this email to ensure they are correct.
If the details in the confirmation email are incorrect, or you are not happy with the details in the email, please contact us at Support@gabbianodenim.com
The contractual language is Dutch.
Where we accept your order, we have a legal obligation to supply goods that comply with these terms.
4. PRICES AND SHIPPING COSTS
Information on this website regarding prices is subject to change by us without notice. The prices displayed at the time of ordering are the prices that apply.
Occasionally an error may occur and goods may be incorrectly priced. In this case we will not be obliged to supply the goods (based on this incorrect price).
We will either cancel your order and refund the price, or we will contact you to ask whether you wish to proceed with the order (based on the correct price). If we are unable to contact you or if you do not wish to proceed with the order (based on the correct price), we will cancel your order and refund the price you have already paid. Where the correct price of the goods is less than our stated price, we may (at our discretion) proceed with your order and charge the lower amount upon dispatch.
Unless otherwise stated, all prices are inclusive of VAT (where applicable) but exclusive of shipping costs. Shipping costs can be consulted here . These will be communicated to you separately before you place your order and will also be confirmed by e-mail.
5.AVAILABILITY AND DELIVERY
Information on this website regarding availability is subject to change without notice. We cannot guarantee the constant availability of the products on this site. All orders are subject to current availability at all times.
We deliver to the Netherlands, the United Kingdom, Germany, France, Switzerland and Belgium. We deliver the goods you order to the address you give us when you place your order on this site.
Delivery will be made based on the information on the product pages after your order has been accepted.
We will use reasonable endeavours to deliver the goods on the agreed date. If no date is specified, we will deliver the goods within 30 days after the day on which you place your order and it is accepted by us.
In the event of unforeseen circumstances (for example, adverse weather conditions, unforeseeable delays due to traffic jams, roadworks, diversions or mechanical failures) we may not be able to deliver the goods within these timescales and we will not be liable for any delay or failure to deliver the goods if the delay is wholly or partly caused by such circumstances. In the event that a delivery does not take place, we will agree with you an alternative delivery date.
We are also not responsible for any delay in delivery caused by the unavailability of someone to accept delivery of the products. It is your responsibility to contact the post office or courier company regarding the goods that could not be delivered due to your unavailability.
6. PAYMENT
Payment for goods must be made in accordance with the procedure described on the "payment options" information page.
7. WARRANTY
Without limiting your right of withdrawal under Article 7, you can return the product to us, e.g. if the product is not the product ordered, is damaged or defective or is an incorrectly delivered quantity.
If goods are delivered with visible transport damage, you must - if possible - report this damage immediately to the deliverer and contact us as soon as possible. Failure to complain or contact us will not affect your statutory rights and their enforcement, in particular your statutory warranty rights. However, you will help us to assert our own rights against the carrier or the transport insurance.
Once we have confirmed the defect or other problem, we will:
- provide a full refund
- provide a full refund for damaged or defective goods if this is within a reasonable time after the sale, or
- at your option, repair or replace the goods at our expense (including the cost of shipping) unless this is not possible or disproportionately expensive. In this case, you will receive a refund of the amount already paid for these goods.
We will inform you about the refund within a reasonable time. Usually we process the refund request as soon as possible and in any case no later than 30 days after the confirmation via e-mail about the refund for damaged or defective products.
8.PROPERTY
Purchased products remain our property until they have been paid for in full. As soon as the goods have been delivered to you or a third party designated by you, you bear the risk and are liable accordingly.
9. LIABILITY
Unless expressly agreed otherwise below, the statutory provisions regarding liability for defects apply.
The above limitations and shortened periods do not apply to claims based on damage caused by ourselves, our legal representatives or agents:
- in case of injury to body, life or health
- in the event of intentional or grossly negligent breach of duty and in the event of bad faith
- in the event of a breach of essential contractual obligations, the fulfilment of which is indispensable for the proper performance of the contract and on the fulfilment of which the other party to the contract may normally rely (cardinal obligations)
- within the framework of a given warranty, to the extent agreed.
10. GENERAL
If any provision of these Terms and Conditions is invalid or inadmissible, this will not affect the validity of the other provisions.
We may change or otherwise modify these Terms and Conditions from time to time without prior notice. Please check our website regularly to see which Terms and Conditions are currently applicable.
11. APPLICABLE LAW
These terms and conditions are governed by Dutch law. Any agreement for the purchase of goods via this website and any disputes arising in connection therewith are also governed by Dutch law.
12. ONLINE DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution for consumers, which you can find at https://ec.europa.eu/consumers/odr/We participate voluntarily in this dispute resolution procedure.
